Privacy Policy | Level Up Consulting

Last Updated: September 22, 2026

Level Up Credit Solutions, LLC, operating under the customer-facing brand Level Up Consulting (“Level Up Consulting,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, enroll in our services, communicate with us, or otherwise interact with our business.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, mobile phone number, billing address, payment information, account information, documents you submit, and other information necessary to provide and support the services you request.

We may also collect information about your interactions with our website and services, including technical information such as device type, browser information, IP address, and website activity where applicable.

How We Use Your Information

We may use your information to:

Create, maintain, and service your account
Provide services you have requested
Communicate with you regarding your account
Send account updates and document reminders
Provide customer service and troubleshooting assistance
Process payments and invoices
Maintain business and transaction records
Protect against fraud, unauthorized activity, or misuse
Comply with applicable legal and regulatory requirements
Improve our website, services, and customer experience

SMS Communications

If you provide your mobile phone number and affirmatively consent to receive SMS messages from Level Up Consulting, we may send you text messages related to your account and our customer support services.

These messages may include account updates, document reminders, account notifications, troubleshooting assistance, and responses to customer support inquiries.

Message frequency varies and is typically approximately 2 messages per month, although additional messages may be sent based on account activity or your support requests. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

We do not sell or share your SMS opt-in data, consent information, or mobile phone number with third parties for their marketing or promotional purposes.

How We Share Information

We may share information with service providers that assist us in operating our business and providing services to you, such as technology providers, payment processors, communication providers, and other vendors that perform services on our behalf.

These service providers may receive information only as reasonably necessary to perform services for us and are not authorized by us to use your information for their own marketing purposes.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

Payment Information

Payments may be processed through third-party payment processors. Payment information submitted through our website may be transmitted directly to the applicable payment processor. Their collection and handling of payment information may also be governed by their respective privacy policies.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and record-retention requirements.

You may unsubscribe from SMS communications at any time by replying STOP to a message from us.

Third-Party Services

Our website or services may contain links to or integrate with third-party websites, platforms, or services. We are not responsible for the privacy practices of third parties, and their handling of information is governed by their own privacy policies.

Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Level Up Credit Solutions, LLC
Customer-facing brand: Level Up Consulting
Email: service@levelupconsultingllc.co
Website: levelupconsultingllc.co